A Complete Troubleshooting Guide For Quickbooks Error Code 6000 77

Quickbooks is one of the popular and legendary accounting applications present in the market these days. This accounting application has been in the market for decades and has proved to be very efficient when it comes to performing accounting activities. Unfortunately, the application is also prone to errors. Quickbooks error 6000 77 is one of the prevalent 6000 series errors which can not only affect the data but, also, affect the data. Therefore, it is very important to get rid of the issue as soon as possible. This post is all about Quickbooks error code 6000 77. Check out all the causes, symptoms, and fixes of the error by the end of the post. So, keep reading.

A Brief to Quickbooks Error 6000 77

Quickbooks error 6000 77: Error message

The Quickbooks error 6000 77 message indicates: “ We’re Sorry. Quickbooks encountered a problem.” You will usually encounter this error when you are trying to open the company file on the system. Also, there are chances that you have stored the company file in an incorrect folder. Also, you may encounter Quickbooks error -6000 -77 because of the insufficient permission to access the folder. Because it is a critical error to fix and can damage the data, you will have to resolve the error as soon as possible.

Triggers of Quickbooks Error 6000 77

Before providing you with the complete solution for Quickbooks error -6000, -77, it is a must to know the reasons for which you can encounter the issue. Check out the complete list of Quickbooks error code -6000 -77 below.

  • You may not have enough permissions to access the file even on the server system.
  • Quickbooks is outdated and you need to update it.
  • You may be attempted to open a corrupted or damaged company file.
  • Moreover, you may also encounter the error code if you have saved the file on the external storage and then you are trying to access it.
  • Lastly, you can face the issue if you are using a mapped drive reference to open your company file.

Symptoms of Quickbooks Error 6000 77

Here are all the symptoms of Quickbooks error code 6000 77 so that you can easily identify the issue.

  • You may not be able to access your company file.
  • Your operating system may respond to the user inputs slowly.
  • Quickbooks applications may stop on the system or hang frequently.
  • Another thing that you may notice is that the error code will appear on the screen.
  • The system may hang frequently for a certain time.

Steps for Quick Fixing the Error

To resolve the Quickbooks error 6000 77, here are some quick-fixing steps. Before proceeding with the advanced solution, make sure to carry out these steps.

  • To start with, you will have to restart the Quickbooks application by adding more permissions to access the file.
  • Attempt to start Quickbooks file doctor tool on the system. The tool can help you to fix corrupted or damaged Quickbooks files.
  • Also, you can choose to move the company file to the local storage or your network device. After moving, you will have to attempt to open the Quickbooks file on the system and check if you are facing the same issue.
  • Lastly, you will have to check if the company is referencing the mapped device, you will have to modify the settings and also, choose the server of your choice.

Advanced Methods for Quickbooks Error Code 6000 77

If you have followed all the steps mentioned above and the issue is still not resolved, you will have to proceed with these advanced methods. Here is a list of all the advanced methods and also, a detailed explanation for each is provided.

Fix 1: Using Quickbooks File Doctor Tool

  • For this, you will first have to get the Quickbooks File Doctor tool from the official website of Intuit.
  • You will then have to click on the downloaded file and then choose to install the tool on the system. Following all the steps appearing on the screen, you will have to complete the installation process.
  • In the tool window, you will have to choose the file that you wish to use.

quickbooks error code 6000 77: Use file doctor tool

  • Now, you will have to type your username and password on the system.
  • When done, you will have to start your system again and then wait till the process completes.

Fix 2: Renaming TLG and ND File

  • The very first thing that you will have to do is to open the folder in which you have stored the company file.
  • You will find the file in the folder: C:\Users\Public\Public Documents\Intuit\Quickbooks\Company File.
  • You will then have to look for the ND and TLG files. The name of the file is the same as the name of your company file.

quickbooks error -6000, -77: rename TLG and ND file

  • Now, you will have to right-click on the name of the file, and then from the menu, choose rename option.
  • When done, you will have to old in the name of the file, click on Ok, and save the settings. When done, you will have to repeat all the steps for another file also.

Fix 3: Create Damage Folder

  • To start with, you will have to go to Windows Explorer on the system. For this, you can press the Windows and E keys together.
  • You will then have to open the C drive on the system.
  • After this, you will have to create a new folder in the drive with the name QBtest123.
  • You will then have to go to the folder in which you have stored the company file.
  • Next, you will have to look for the .qbw file and then right-click on the same. You will have to choose the option to copy the file.
  • Now, you need to paste the file into the folder that you have created newly.
  • When done, you will have to set all the windows access permissions to enable sharing of the company file.

quickbooks error -6000, -77: Create Damage Folder

  • In the end, you will have to open the Quickbooks desktop on the system and then open the file on the system.

Also, ReadFixing Com Error Quickbooks 2017 with Different Methods 

Fix 4: Remove the Blank Spaces from the Name of the File

  • For this, you will have to log out of the application that you are using on the system which you are facing the Quickbooks error code 6000 77.
  • You will then have to go to the company file and then choose to open the file.
  • When done, you will have to go to the company file and then right-click on the same. From the menu, choose rename option.
  • You will have to choose the company file’s name and then type it. Ensure that there is no space in the name of the Quickbooks company file and the extension of the file.

quickbooks error -6000 -77: remove blank spaces

  • When done, you will have to open the Quickbooks file again and create the file.

Fix 5: Modify Settings of Firewall Software

  • For this, you will have to choose to configure the port settings of the firewall to automatic.
  • You will then have to configure the exceptions manually for all the ports.
  • Also, you will have to choose to install the anti-virus defender on the system, or if downloaded, you will have to configure the defender properly.

Fix 6: Utilizing UNC Path File Name

  • For this, you will have to right-click on the icon of Quickbooks and then press the CTRL key and then hold the same.
  • You will then have to click on the option to run as admin from the drop-down menu.
  • Next, keep holding the CRTL key until you see the No company window on the screen.
  • After this, you will have to copy the company file and then choose to open the file on the system.
  • Now, go to the left pane and then click on the network option.

quickbooks error code -6000 -77: Using UNC path name

  • You will now have to open the folder in which you have stored your company file.
  • Now, in the end, you will have to set all the folder permissions and then start the Quickbooks company file.

Winding Up

So, this was a brief guide for you on Quickbooks Error 6000 77. It is a critical error and needs to be fixed if you wish to keep using the application without any issues. With all the steps mentioned in the article, you will be able to resolve the Quickbooks errors -6000, -77 easily. In case these methods didn’t help you and still encounter the issue, you can reach out to the Quickbooks support team. They will guide you through the whole process.