Troubleshooting Methods For Quickbooks error 6189 and 816

Quickbooks is the ultimate software for accounting and book-keeping activities. In today’s life, the work-life of every human is way more tough and hectic and Quickbooks is the one that makes it a little easier for every accountant or book-keeper or business owner, whoever suing it. This single pack of accounting software handles all the complex work itself. It handles those works that may get wrong or take too much time if a human does it on his/her own. This software is now the answer to every accounting-related query and completes each and every task in no time. Despisement of helpful software, sometimes it increases your work too or may I say, stopped you from working. Yes! You heard it right. This software has some flaws that interfere with your ongoing work and stop the workflow. All of these flaws are known as QB Errors. These errors are meant to irritate the user with their presence.  Quickbooks errors 6189 and 816 is some of those errors that hinder your work and irritate you for a bit.

If you are facing this error in your system then read this post carefully and follow the solution as written below to resolve the error.

This post is a guide for all those Quickbooks users who are facing Quickbooks Error -6189 and -816 on their system. We cover the detailed introduction of this error as well as the factors that cause the error to occur. So, without taking any longer, let’s get to the point now.

Definition of QuickBooks error -6189 and -816  

Quickbooks error 6189 and 816 is company file error. When a user tries to access the Quickbooks company file in a multi-user mode by using a Network device, the error occurred. This error interrupts the workflow in the Quickbooks company file and blocks the user to access the QB company file.  

Basically, the Quickbooks error -6189, -816 is a run-time error. When QB Users try to open the QB Company files an error message comes up in the light and is displayed on the screen which states that An error occurred when QuickBooks tried to access the company file (-6189, -816).

quickbooks error -6189, -816

This type of issue signifies that the error is usually connected with the multi-user network and has no connection with the accounting data. This error is removable but to remove this error, it’s important to read the post till the end. This post accumulated all the possible solutions that erase this error in no time from your system and that possible for you to perform the task on your own. 

In this post ahead, we are going to discuss the factors that triggered the error to occurs, and that can be in a bunch.  

Factors that cause Quickbooks Error 6189 and 816

There are several factors that triggered the occurrence of Quickbooks error 6189 816.

  • The very first reason could be the missing or damaged Quickbooks components. 
  • When the user is using the QB company file on Network Computer through a program, the error arrives.
  • This error also emerges when users accidentally or mistakenly delete the important drivers of Quickbooks that used in running Quickbooks.
  • One more factor of this error is when Quickbooks Windows registry has some issues in QB registry value.
  • If the operating system is infected with any kind of malware or virus, the Quickbooks errors 6189 and 816 emerges.
  • When the Quickbooks Hosting process has some trouble.
  • Damaged network data source file on the QuickBooks server or host system 

Now that you have read all the above definition and factors that occurs the Quickbooks error 6189 816 in the Quickbooks Company file. You avail all the aspects of this error,  it’s time to explore the solution to fix this error. So let’s get ahead to the topic.

Solutions to resolve the Quickbooks Error code -6189 -816

The following written methods are the possible solutions to the Quickbooks error -6189 -816. Apply these solutions one by one on your system and check whether the error still persists or gone. 


1: Only apply the next solution, if the first one does not work

2: Do not skip any of the steps, it might be possible you skip the major step that was going to helps you to redeem the error

Method 1- Restart the Computer and the Server

Meanwhile, the user has to face a situation when the whole system needs a reset or reboot to function smoothly. Follow these steps to determine the Quickbooks error 6198, 816.

quickbooks error -6189 -816

  • The user is required to restart the server computer at first.
  • After that, the user has to reboot the workstation. 
  • And then, open the Quickbooks desktop on the server system
  • After restarting the QB desktop on the server system, the user is required to open the QB desktop on each workstation.  

Note-  It is very much important to find out where the company file is hosted. If the user is making use of the QuickBooks enterprise hosting rather than the server system, then you can consult a professional to help you out in restarting.    

Method 2- Run QuickBooks Tool Hub

Quickbooks tool hub is a handy kit to resolve any kind of error that occurs in QuickBooks. To use this error, follow the lead given below.

Step 1 Download and Install the Quickbooks Tool Hub
  • First, Close the Quickbooks accounting software
  • Now, the User has to download the Quickbooks tool hub/Quickbooks Repair Tool from the official site of Intuit.
  • After downloading the tool save the setup file on the system where the accessibility is easy.
  • Now the user needs to go to QuickBooksToolHub.exe and run the downloaded file for the installation.
  • Now a new window prompt on the screen, follow the onscreen instructions to fulfill the demand of the installation process.

  • Click yes on the terms and Conditions page to agree to it
  • Now the users just have to wait for the installation to complete, it will take a moment.
  • When the installation finishes, the user is required to double-click on the icon to open it.
Step 2- Run the QuickBooks Tool Hub 
  • The first thing the user has to do is to double-click on the icon on the Windows Desktop to open the Quickbook Tool hub. 
  • Now navigate the mouse to the fourth tab namely Program Problem. 
  • In this tab, the user will see three options
  1. Quick Fix My Program
  2. Quickbooks Program Diagnostic Tool
  3. Quickbooks Print & PDF Repair Tool 
  • From the above three options, the user needs to choose the first one Quick Fix My Program.

quickbooks error 6189 and 816

  • In this option, the user is required to select the data file that needs a diagnosis. To do so follow the steps below:  
  1. The user just have to browse the data file from the browser
  2. After that, click on the open button to access the Quick Fix My Program option to diagnose the file.
You might also like to read, How to Resolve Quickbooks Error -6144 -82?
Step 3- Run Quickbooks Database Server Manager

quickbooks error 6189 and 816

  • First, Open the Quickbooks tool hub by clicking on the icon.
  • Now on the QB Tool Hub Page, go to the Network Issue tab.
  • Here, the user has to select the Quickbooks Database Server Manager
  • When you click on this option, you will see that it asked you to install the QuickBooks software on the server, if not already.
  • After clicking on it, the user needs to choose the Start Scan option, before choosing it, the user has to browse the company file from the browser if it’s already not there.

quickbooks error -6189 and -816

  • After that, click on the scan option.
  • This scan process will determine the Quickbooks error 6189 and 816, 
  • Once the scan process completed, the user can open the Quickbooks.

Method 3- Change the location of the Company file  to the Local Drive  

The user can easily perform this task but have to keep some points before applying this method to the error. 

quickbooks error 6189 and 816

  • This solution is only applicable if the previous solution does not work or when the company file is stored on a removable drive or online space. 
  • You can easily transfer the company file data from one to another system. It is beneficial at the time of system crash, or at the time of upgrading the system.
  • The user can also transfer the Quickbooks data file on the server system’s hard drive. However, the online file hosting services accumulate the Dropbox, google drive, etc, which may opt for issues in transferring files.  
  • The user has to make sure to avoid the removable drivers for storing transferable data of company files. Because these drivers are not designed in a way to run Quickbooks or multi-user mode networks. 
  • The users are recommended to avoid encrypting the Quickbooks files on the hard drive storing them, as it can block the multi-user connection.  

Method- 4 Run Quickbooks Refresh Tool

The Quickbooks refresh Tool is opted for refreshing all the process in the system and also close all the background programs that triggered the Quickbooks error code -6189, -816. Follow the steps to resolve the error

  • The very first step is to download the QuickBooks refresher and then install all the files from it. After that, the user is recommended to save the files on the device to access them easily
  • After that, keep a check whether no other task is running on the QuickBooks desktop
  • Now, the user is recommended to check and close all the versions of QuickBooks running on the system
  • After that, the user needs to double-click on the QBRefresher.exe file to run the program
  • Also, the QBRefresher runs in 30 seconds, the user needs to follow the onscreen instructions
  • The next step is when the installation is finished, the user will have to reopen the QuickBooks desktop

If the error still persists, due to some reasons, the user can perform the next solution to redeem the error.

Method- 5 Create a Backup File and Restore it

Quickbooks error -6189 and -816

  • The user is required to create a Back up of the Quickbooks company file on the old system.
  • After done creating Backup, the user needs to restore the file to the new system, follow the steps to complete the task:
  1. You can restore the file with the help of a flash drive or any other external device
  2. Or, the user can use the network, if the systems are connected

Method 6-  Resolve the Quickbooks Error -6189, -1816 Manually

  • The user needs to search out the transaction log file and then rename it
  • And also, verify the user permission endowed to QBDataServiceUserXX for the QuickBooks application
  • After that confirm that the QuickBooks files are not encrypted
  • The user needs to create a replica of the QB file and then paste it on the desktop
  • Lastly, if the file still can’t open then move to the folder where it was allocated earlier

Hopefully, this post will work according to your concern and help you out to resolve the Quickbooks errors 6189 and 816. In this post, we discuss every possible aspect and factor that might be a reason behind the error that occurs in Quickbooks. After the factors, this post also accumulates the solution with detailed steps to resolve the error. There are several methods the user has plenty of choice and chances to get rid of the error but it’s advised to apply the solution one-by-one. It also recommended to only get ahead with other solutions, when the previous solution did not result positively. The user has to make sure to follow every step as described and not to skip any of them.     

Quickbooks error code -6189, -816 is an error that occurred in a multi-user network and is a bit frustrating. So, if you ever feel frustrated in order to resolve it then you can simply contact the Quickbooks customer support expert on a toll-free number. They are 24X7 available on call to listen to all your concerns and solve your issues in no time with precise solutions. They are highly experienced in resolving any QB error so they are the expert ones on whom you can completely rely in terms of resolving the error.    

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